Cancellation Policy

CRGE Performance & Commitment Standards At CRGE, we deliver a high-performance environment designed for those committed to elite results. Our trainers curate bespoke programs tailored to your unique architecture. To maintain the integrity of our training standards and respect the dedicated time of our specialists, we require adherence to the following professional protocols. I. Elite Private & Small Group Training Rescheduling: A minimum of 24-hour notice is required for all session adjustments. Punctuality: Time is our most valuable asset. Clients arriving more than 10 minutes late, or those who fail to appear, will forfeit the session and be billed in full. Exclusivity: Sessions are non-transferable and non-refundable. II. Performance Memberships (1x/2x/4x) Notice: A 24-hour courtesy notice is required for all cancellations. Late Policy: Late arrivals (10+ minutes) are charged in full to maintain the facility’s precision schedule. No Rollovers: Monthly session allocations do not roll over, ensuring consistent momentum in your training cycle. III. Signature Group & Specialty Programs CRGE 4x40: These intensive blocks must be utilized within a 40-day window. (Excludes Booty By Pao and Seasonal Intensives). Specialty Notice: Programs like Booty By Pao and Bootcamps require 48-hour notice for changes. Recovery: Make-up sessions are a courtesy, limited to two per program, and subject to trainer availability and discretion. IV. Membership Governance Renewal: The Courage Membership is an automated, month-to-month service. Termination: Cancellations may be processed via email or in person. CRGE reserves the right to revoke memberships without refund for failure to adhere to club protocols. V. Financial Investment Timeliness: Payment plans are offered to streamline your experience. Timely execution of scheduled payments is required to maintain active status. Delinquency: Late payments incur penalty fees. Significant delays may result in the immediate suspension of services without refund. Agreement By investing in a CRGE program, you commit to these standards. We honor your time and dedication; we ask that you extend the same respect to our trainers and the elite community within our facility.

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